Privacy Policy

Last updated: August 2026

At NovaroSkin.store, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following personal information:

• Contact information: name, email address, phone number, and shipping/billing address
• Payment information: credit card details (processed securely via our payment provider — we do not store card details)
• Order information: products purchased, order history, and transaction details
• Device information: IP address, browser type, and pages visited (collected automatically via cookies)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to customer service enquiries
• Improve our website and product offerings
• Send marketing communications (only if you have opted in)
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders (e.g., shipping carriers, payment processors), subject to confidentiality agreements.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under Australian Privacy Law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@NovaroSkin.store.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@NovaroSkin.store.